Free shipping across the US · Pay in 4, interest-free · 30-day returns
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Search for your question or send us a message: we reply the same day.

Shipping

Orders ship within one business day. Most major cities get them in 2 business days; elsewhere, 3 to 6 business days.
Yes. Every bundle ships free within the US.
Yes. You get a tracking code when it ships (nothing is sent in this demo).

Returns & exchanges

You have 30 days from delivery to return or exchange them for free, in the original box.
Within 10 business days of the item reaching our warehouse.

Warranty

One year against manufacturing defects (two years with the Travel bundle). Drops and liquid damage are not covered.
It's optional, but registering speeds up any claim. You can do it below.

Using & charging

Hold the power button for 3 seconds until the light blinks, then choose “Air H1” on your device.
Yes, with the included 3.5 mm cable. Wired mode works even when the battery is empty.
Hold power and volume up together for 10 seconds.

Register your warranty

You'll find the serial number inside the case, under the left ear cushion.

Send us a message

We reply the same day, Monday to Friday.

Terms of this demo